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Comprehensive Support Tracknology understand quality support of our products and services is an integral part of success for your business. We back our products with premium services for software protection. |
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Comprehensive Training Comprehensive and compulsory training program for minimum 2 - 3 hours online or on site Service Level Agreement Binding on Tracknology to provide specific services within a designated timeframe 16/6 Support Customer Service Support from 06:00-22:00 (AEST) Monday through Friday (except Holidays) Online Ticketing Systems Documented help system for genuine support issues Online Help Systems Easy to understand online help systems, manuals and videos to assist your staff Remote Device Support & Diagnostics Application and device diagnostics to determine handset status and user behaviour |
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Frequent Release of Upgraded Software |
